BRL Global Logistics (“BRL,” “we,” “us,” or “our”) is committed to respecting and protecting your privacy. This policy explains how we collect, use, disclose and safeguard personal information when you interact with us, including through brl.global, our freight forwarding, air and ocean shipping or customs brokerage services, or any other engagement with our company.
By accessing our services or website, you acknowledge that you have read and understood this Privacy Policy.
Information we collect
We may collect and process the following categories of personal and business-related information:
- Personal information: Full name, email address, telephone number, company affiliation and billing or shipping addresses provided when requesting a quote, placing a shipment order or contacting us.
- Transactional and business information: Shipment details, customs documentation, commercial invoices and other freight-related data necessary for service execution.
- Website and usage data: IP address, browser type, device identifiers, pages visited and session duration gathered through cookies and similar technologies.
- Communication records: Content submitted through forms, emails or other means of communication with us.
How we use your information
We use information for legitimate business purposes, including to:
- Provide, manage and deliver logistics and brokerage services.
- Process transactions, fulfill contractual obligations and issue invoices.
- Respond to inquiries, quote requests and shipment updates.
- Analyze website traffic and improve our website and services.
- Comply with applicable legal, regulatory and customs requirements.
- Send service updates or marketing communications where permitted by law or with prior consent.
Disclosure of your information
We do not sell personal information. We may disclose it to service providers, carriers, customs agents, IT providers and contractors involved in our operations under appropriate confidentiality obligations; to authorities when required by law; or to authorized business partners with your explicit consent.
Data security
We maintain administrative, technical and physical safeguards designed to protect the confidentiality, integrity and availability of personal data, including secure servers, encryption protocols and restricted access. No security system is infallible, and absolute security cannot be guaranteed.
Your rights and choices
Depending on your jurisdiction, you may have the right to access, correct or delete personal information; object to or restrict certain processing; withdraw consent for marketing communications; and submit a complaint to a relevant data protection authority.
To exercise a right or submit a privacy request, contact us using the details below.
Data retention
We retain personal information only for as long as necessary to fulfill the purposes in this policy, comply with legal obligations, resolve disputes and enforce agreements.
International data transfers
If you are located outside Brazil, your data may be transferred to and processed in countries where BRL or its service providers operate. We apply appropriate safeguards in accordance with applicable law.
Changes to this policy
We may update this policy to reflect legal, technical or business developments. Revisions will be published on this page with an updated effective date.
Contact us
Questions, concerns or requests relating to this policy or our data practices can be sent to:
BRL Global Logistics
privacy@brl.global